OPERATIONS MANAGEMENT


SGT offers its clients a full range of tailored management solutions for any size property. From full-service hotels and restaurants to spa’s, bars and lounges, SGT Hospitality is redefining service with intuitive initiatives at all levels.

DEVELOPMENT
PROJECT MANAGEMENT

Our firm will efficiently manage all stages of your properties development from concept creation through the build-out and on through opening. Combining our management services with project management will ensure the fastest return on your investment.

ASSET MANAGEMENT FOR THE MOST DISCERNING OWNERS

Bridging the gap between operator and ownership to ensure full compliance and performance is achieved while providing transparent and comprehensive reports and guidance.

DEVELOPMENT & OPERATIONS MANAGEMENT

SGT will take your underperforming property and with a swift and comprehensive analysis structure a solutions plan to revitalize operations and responsibly achieve goals.

TAILORED DEPARTMENTAL MANAGEMENT

SGT expertise can be put to work operating portions of your property that need specialized attention such as spa’s or F&B operations.

THE SGT WAY

• Efficient management of hotel operations and provision of world-class concierge services.
• Hospitality consultation and management initiatives proven to improve operation flow, boost revenue, and increase loyal customer base for hotel, bar, and restaurant owners.
• Face-to-face engagement and personal interaction with customers to ensure an unwavering standard of high-quality customer service.

• Monitoring hotel projects from start to finish and beyond.
• Development of Key Performance Indicators (KPIs) for investors, clients, and other stakeholders to monitor strategic progress and compare success rates against competitors in the industry.

THE DECO COLLECTION

Revitalizing landmark and historic properties to their original glory with a more intuitive approach while increasing the guest experience and driving profitability.

• Redefine an older properties relevance through:

• Property and Brand Development.
• Project Management.
• Specialized management solutions to ensure streamlined operations in the small boutique sector.
• Establishing centralized resources to maximize operational opportunities

  • Historic Preservation.
  • Reigniting the Properties Purpose and Vision.
  • Simbiotic Brand Development and Strategic Partnerships.
THE SGT CREATIVE

BRAND & CONCEPT DEVELOPMENT
SGT CREATIVE will conceptualize, develop, prepare, deliver, and implement the concept you have always envisioned.
HOTEL BRANDS

• Creation of new and exciting brands
• Re-conceptualize existing brand

FOOD AND BEVERAGE CONCEPTS

• Restaurants
• Bars & Lounges
• Lifestyle
• Coffee Shops
• Creation of new branded concepts
• Menu development & re-engineering

PRIVATE LABEL

• Development of in-room, hotel guest amenities.
• Private Label items include, but are not limited to:

  • Shampoo
  • Conditioner
  • Body Wash
  • Soap

THE LABELS COLLECTION

  • Consumers can select products from a line of our in-house creations offered in our exclusive collection.

SPECIALTY LINES

  • Curate a scent or product line exclusively for a bespoke property.
    • These items can also be packaged for sale in the retail component of specific properties that own/manage said brand.
    • Not to be replicated or sold to any other client but that specific brand.

THE SGT CONSULTING

Provide an overall Hotels and Restaurant assistance platform as well as more targeted support strategies for any division of a property including:
• Project Management
• Rooms Division
• Reception/Front Office
• Overall Guest Services
• Housekeeping
• Security
• Valet

• Food and Beverage
• Restaurant and Bars
• Pool and Recreational
• Lifestyle Integration
• Menu Development
• Additional Property Support
• Spa
• Accounting/Finances
• Human Resources
• Maintenance
• Sales and Marketing

• Analysis of existing operations from Financial performance to consistency in company standards.
• Defining property strengths and weaknesses and crafting intuitive solutions to increase efficiency.
• Provide proper structure to improve standards and procedures to ensure maximization of profit while improving the guest/client experience.
• Establish a location-specific audit process to ensure consistency and ongoing accountability.